Privacy Policy

1. Introduction

Sasti Air Ticket (A Unit of Om Sai Travels) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your data when you use our services or visit www.sastiairticket.com.

2. Information We Collect

We may collect:

• Full name
• Mobile number and WhatsApp number
• Email address
• Travel details (destination, dates, passenger details)
• Identity proof (if provided for visa/passport services)
• Payment-related details (processed via secure third-party gateways — we do not store card numbers)
• Device and browser information (via cookies/analytics)

3. How We Use Your Information

We use your information for:

• Processing travel bookings and inquiries
• Providing customer support via WhatsApp, call and email
• Sending booking confirmations and travel updates
• Sharing relevant travel offers (you may opt out anytime)
• Legal and compliance purposes
• Improving our services and website experience

4. Third-Party Sharing

• We may share data with airlines, hotels, visa providers and service partners solely to complete your booking
• We do not sell your personal data to third parties for marketing
• Service partners have their own privacy policies that may apply

5. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over internet is 100% secure. We cannot guarantee absolute security of data transmitted online.

6. Cookies & Tracking

Our website uses cookies and analytics tools (including Google Analytics) to:

• Improve user experience
• Analyze website traffic and visitor behavior
• Store user preferences
• Track service performance

You can disable cookies in browser settings. Disabling may affect website functionality.

7. User Responsibility

• You are responsible for providing accurate and complete information
• Any misuse or false data is your sole responsibility

8. Data Retention

We may retain your information for legal and regulatory compliance, dispute resolution and record-keeping, and business operational purposes.

9. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, contact info@sastiairticket.com

10. Consent

By using our website or services, you consent to this Privacy Policy and the collection and use of your information as described.

11. Limitation of Liability

We shall not be held liable for data breaches beyond our reasonable control, third-party misuse of data, or technical failures and cyber-attacks.

12. Updates to Policy

We may update this Privacy Policy at any time without prior notice. Continued use after changes constitutes acceptance. Please review periodically.

13. Contact Information

For any privacy-related queries, data requests, or concerns: